Improving emergency plans management with SAGA

[EN] Emergency plans are the tangible result of the preparedness activities of the emergency management lifecycle. In many countries, public service organizations have the legal obligation to develop and maintain emergency plans covering all possible hazards relative to their areas of operation. However, little support is provided to planners in the development and use of plans. Often, advances in software technology have not been exploited, and plans remain as text documents whose accessibility is very limited. In this paper, we advocate for the definition and implementation of plan management processes as the first step to better produce and manage emergency plans. The main contribution of our work is to raise the need for IT-enabled planning environments, either at the national or organization-specific levels, which can lead to more uniform plans that are easier to evaluate and share, with support to stakeholders other than responders, among other advantages. To illustrate our proposal, we introduce SAGA, a framework that supports the full lifecycle of emergency plan management. SAGA provides all the actors involved in plan management with a number of tools to support all the stages of the plan lifecycle. We outline the architecture of the system, and show with a case study how planning processes can benefit from a system like SAGA.We thank J. Marzal and R. Garrido, from the UPV Prevention Service, for their cooperation in the early design of SAGA. The work of J.H. Canós, M.C. Penadés, M. Llavador and A. Gómez is partially funded by the Spanish Ministerio de Educación y Ciencia (MEC) under grant TIPEx (TIN2010-19859-C03-03). The work of M.R.S. Borges is partially supported by grant nos. 560223/2010-2 and 308003/2011-0 from CNPq (Brazil) and grant no. E-26/103.076/2011 from FAPERJ (Brazil). The cooperation between the Brazilian and the Spanish research groups was partially sponsored by the CAPES/MECD Cooperation Program, Project #169/PHB2007-0064-PC.Canos Cerda, JH.; Borges, M.; Penadés Gramage, MC.; Gómez Llana, A.; Llavador Campos, M. (2013). Improving emergency plans management with SAGA. Technological Forecasting and Social Change. 80(9):1868-1876. https://doi.org/10.1016/j.techfore.2013.02.014S1868187680

A framework for variable content document generation with multiple actors

“NOTICE: this is the author’s version of a work that was accepted for publication in Information and Software Technology. Changes resulting from the publishing process, such as peer review, editing, corrections, structural formatting, and other quality control mechanisms may not be reflected in this document. Changes may have been made to this work since it was submitted for publication. A definitive version was subsequently published in Information and Software Technology, Volume 56, Issue 9, September 2014, Pages 1101–1121 DOI10.1016/j.infsof.2013.12.006Context - Advances in customization have highlighted the need for tools supporting variable content document management and generation in many domains. Current tools allow the generation of highly customized documents that are variable in both content and layout. However, most frameworks are technology-oriented, and their use requires advanced skills in implementation-related tools, which means their use by end users (i.e. document designers) is severely limited. Objective - Starting from past and current trends for customized document authoring, our goal is to provide a document generation alternative in which variants are specified at a high level of abstraction and content reuse can be maximized in high variability scenarios. Method Based on our experience in Document Engineering, we identified areas in the variable content document management and generation field open to further improvement. We first classified the primary sources of variability in document composition processes and then developed a methodology, which we called DPL based on Software Product Lines principles to support document generation in high variability scenarios. Results - In order to validate the applicability of our methodology we implemented a tool DPLfw to carry out DPL processes. After using this in different scenarios, we compared our proposal with other state-of-the-art tools for variable content document management and generation. Conclusion - The DPLfw showed a good capacity for the automatic generation of variable content documents equal to or in some cases surpassing other currently available approaches. To the best of our knowledge, DPLfw is the only framework that combines variable content and document workflow facilities, easing the generation of variable content documents in which multiple actors play different roles.This work has been partially funded by the Spanish Ministerio de Economia y Competitividad under Grant TIPEx (TIN2010-19859-C03-03).Gómez Llana, A.; Penadés Gramage, MC.; Canos Cerda, JH.; Borges, MR.; Llavador Campos, M. (2014). A framework for variable content document generation with multiple actors. Information and Software Technology. 56(9):1101-1121. https://doi.org/10.1016/j.infsof.2013.12.006S1101112156

Architecture for gathering and integrating collaborative information for decision support in emergency situations

The involvement of citizens in supporting crisis situations is no longer a new phenomenon. In the past, the lack of data was one of the main barriers faced by public managers in the decision-making process. Today the situation has been reversed, such that the challenge faced is managing an excessive mass of data, which is totally dynamic and originating from different sources such as remote environmental sensors, social networks, response teams in the field. During an emergency response, the concern is no longer being able to collect data for a better understanding of the affected environment, but in knowing how to organise, aggregate and separate what is actually useful for crisis managers. This research proposes a collaborative information architecture that considers aspects from environmental complexity in the context of emergency scenarios, in order to support response teams with decision making, through gathering and integrating information that has originated from different media resources and, hence, enriching a decision team's 'current contextual knowledge' base.peer-reviewed2018-07-1

Collaborative refinement of emergency plans through public engagement

Emergency plans are fundamental for the speedy and effective response in disaster situations. Plans are often constructed by teams of experts, who apply their expertise to define response procedures, but lack part of location-specific knowledge that can be very relevant to make decisions during responses. Such knowledge is, however, in the minds of people who use those spaces every day, but are not involved in the planning processes. In this paper, we advocate for citizens' involvement in emergency plan elaboration via Public Participation, a mechanism long time used in other areas of egovernment. We define the steps of a collaborative process for the elicitation of citizen's knowledge via Public Participation. A summary of the results of an initial case study is used to demonstrate the feasibility of our proposal for improving emergency plan